Bug 28343 - The credit payout modal would benefit from more details regarding where the credit came from.
Summary: The credit payout modal would benefit from more details regarding where the c...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Fines and fees (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on: 28342
Blocks: 13985
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Reported: 2021-05-13 10:05 UTC by Martin Renvoize
Modified: 2021-05-18 10:37 UTC (History)
1 user (show)

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Description Martin Renvoize 2021-05-13 10:05:48 UTC
When issuing a payout from a credit, it would be beneficial to be able to see the offset history in the modal so one may choose an appropriate payout transaction type.

Example: 

* Patron borrows a DVD with charge X
* Patron subsequently finds the DVD is scratched
* Library issue a refund credit so the patron can use it against another DVD
* Patron can't find another DVD they like and subsequently wants a Payout instead.
* At this point, because the refund has taken place already, the librarian would need to delve into the details tab to know how the original payment for the DVD was received so they could issue a payout in the same form as the original payment (if their policy requires that).