Bug 29127

Summary: Reminders for Suspended Holds
Product: Koha Reporter: Christopher Brannon <cbrannon>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt
Version: unspecified   
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
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Description Christopher Brannon 2021-09-27 16:54:56 UTC
It would be nice to have either a definable notice or a pesky reminder in the OPAC (or both) when a patron has set a hold, suspended it, and forgot about it.  Suspended holds can affect purchase decisions and decisions for patrons to place a hold.  It would be great if the OPAC would display a reminder in the holds or like a news or message at the top of the account when an item has been suspended for X amount of days, and a notice that does the same.  So, libraries could remind patrons after 6 months, and send a notice after a year.  It would also be great if libraries could set if a suspended hold just goes away after a set amount of time, or not at all.