Bug 29127 - Reminders for Suspended Holds
Summary: Reminders for Suspended Holds
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Hold requests (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2021-09-27 16:54 UTC by Christopher Brannon
Modified: 2021-09-27 16:54 UTC (History)
1 user (show)

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Description Christopher Brannon 2021-09-27 16:54:56 UTC 
It would be nice to have either a definable notice or a pesky reminder in the OPAC (or both) when a patron has set a hold, suspended it, and forgot about it.  Suspended holds can affect purchase decisions and decisions for patrons to place a hold.  It would be great if the OPAC would display a reminder in the holds or like a news or message at the top of the account when an item has been suspended for X amount of days, and a notice that does the same.  So, libraries could remind patrons after 6 months, and send a notice after a year.  It would also be great if libraries could set if a suspended hold just goes away after a set amount of time, or not at all.