Bug 30469

Summary: Hold cancellation grace period
Product: Koha Reporter: Andrew Fuerste-Henry <andrew>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
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Description Andrew Fuerste-Henry 2022-04-06 12:44:28 UTC
Sometimes a patron cancels a hold in error. They can place a new hold, but end up at the end of the priority list. It would be patron-friendly to allow a hold cancellation grace period -- a window in which a patron can recover a cancelled hold at their original priority. For the first X hours after the hold is cancelled, the patron can still see the hold on the OPAC and is given a button to recover the hold. After X hours, the hold is no longer shown to the patron and cannot be recovered.