Bug 30469 - Hold cancellation grace period
Summary: Hold cancellation grace period
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Hold requests (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2022-04-06 12:44 UTC by Andrew Fuerste-Henry
Modified: 2022-04-06 12:44 UTC (History)
1 user (show)

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Description Andrew Fuerste-Henry 2022-04-06 12:44:28 UTC
Sometimes a patron cancels a hold in error. They can place a new hold, but end up at the end of the priority list. It would be patron-friendly to allow a hold cancellation grace period -- a window in which a patron can recover a cancelled hold at their original priority. For the first X hours after the hold is cancelled, the patron can still see the hold on the OPAC and is given a button to recover the hold. After X hours, the hold is no longer shown to the patron and cannot be recovered.