Bug 32429

Summary: With "Write off all" UseEmailReceipts sends emails for each, with "Write off selected" a digest
Product: Koha Reporter: Katrin Fischer <katrin.fischer>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: kyle
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
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Description Katrin Fischer 2022-12-08 09:00:41 UTC 
If you are using UseEmailReceipts, an email is sent to the user as a receipt when fines are written off or paid. 

There is a difference in how the emails sent that should be fixed:

* When you pay/write off a single fine, an email is sent for that line.
* When you pay/write off multiple using "selected", one email is sent with all information about the selected lines. (nice and expected)
* When you pay/write off all a single email is sent for each line. (unexpected, not nice)

If multiple lines are paid or written off, this should always generate a single email about the transaction.
Comment 1 Katrin Fischer 2024-03-15 11:02:11 UTC 
It can be very confusing to patrons, upping severity. Also: Confirmed still valid in 22.11 at least.