Bug 32429

Summary: With "Write off all" UseEmailReceipts sends emails for each, with "Write off selected" a digest
Product: Koha Reporter: Katrin Fischer <katrin.fischer>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: alexander.blanchard, chloe.zermatten, jacob.omara, kyle, martin.renvoize
Version: MainKeywords: Academy, Hackfest
Hardware: All   
OS: All   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Katrin Fischer 2022-12-08 09:00:41 UTC
If you are using UseEmailReceipts, an email is sent to the user as a receipt when fines are written off or paid. 

There is a difference in how the emails sent that should be fixed:

* When you pay/write off a single fine, an email is sent for that line.
* When you pay/write off multiple using "selected", one email is sent with all information about the selected lines. (nice and expected)
* When you pay/write off all a single email is sent for each line. (unexpected, not nice)

If multiple lines are paid or written off, this should always generate a single email about the transaction.
Comment 1 Katrin Fischer 2024-03-15 11:02:11 UTC
It can be very confusing to patrons, upping severity. Also: Confirmed still valid in 22.11 at least.