Bug 32429 - With "Write off all" UseEmailReceipts sends emails for each, with "Write off selected" a digest
Summary: With "Write off all" UseEmailReceipts sends emails for each, with "Write off ...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal (vote)
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2022-12-08 09:00 UTC by Katrin Fischer
Modified: 2024-03-15 11:02 UTC (History)
1 user (show)

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Description Katrin Fischer 2022-12-08 09:00:41 UTC
If you are using UseEmailReceipts, an email is sent to the user as a receipt when fines are written off or paid. 

There is a difference in how the emails sent that should be fixed:

* When you pay/write off a single fine, an email is sent for that line.
* When you pay/write off multiple using "selected", one email is sent with all information about the selected lines. (nice and expected)
* When you pay/write off all a single email is sent for each line. (unexpected, not nice)

If multiple lines are paid or written off, this should always generate a single email about the transaction.
Comment 1 Katrin Fischer 2024-03-15 11:02:11 UTC
It can be very confusing to patrons, upping severity. Also: Confirmed still valid in 22.11 at least.