Bug 33394

Summary: Cancelled holds report/tab
Product: Koha Reporter: Sara Brown <sbrown>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt
Version: unspecified   
Hardware: All   
OS: All   
See Also: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21638
Change sponsored?: --- Patch complexity: ---
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Description Sara Brown 2023-04-03 16:16:23 UTC
Many libraries might find it helpful if there were a built-in way to view what waiting holds have been cancelled either by cancel_expired_holds.pl or by staff, especially when the staff cancelling the hold is at a different branch than where the hold is waiting. Right now, libraries have to use reports to see what holds have been cancelled, but those are less convenient than a tab or other direct view and may be unavailable to some staff depending on their permissions. Currently, if a staff member at branch A cancels a hold waiting at branch B (if, for instance, the patron found another copy of the item at branch A so no longer needs the branch B copy), the branch A staff has to call branch B to ask them to remove the item from the holds shelf if they don't want it to stay on the shelf until it expires.