Bug 33394 - Cancelled holds report/tab
Summary: Cancelled holds report/tab
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Hold requests (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2023-04-03 16:16 UTC by Sara Brown
Modified: 2023-04-03 16:20 UTC (History)
1 user (show)

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Description Sara Brown 2023-04-03 16:16:23 UTC
Many libraries might find it helpful if there were a built-in way to view what waiting holds have been cancelled either by cancel_expired_holds.pl or by staff, especially when the staff cancelling the hold is at a different branch than where the hold is waiting. Right now, libraries have to use reports to see what holds have been cancelled, but those are less convenient than a tab or other direct view and may be unavailable to some staff depending on their permissions. Currently, if a staff member at branch A cancels a hold waiting at branch B (if, for instance, the patron found another copy of the item at branch A so no longer needs the branch B copy), the branch A staff has to call branch B to ask them to remove the item from the holds shelf if they don't want it to stay on the shelf until it expires.