Bug 34454

Summary: Error:Can't call method "raw"
Product: Koha Reporter: Biteca <bibliotecas>
Component: OPACAssignee: Owen Leonard <oleonard>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: major    
Priority: P5 - low CC: dcook
Version: 22.05   
Hardware: All   
OS: Linux   
GIT URL: Change sponsored?: ---
Patch complexity: --- Documentation contact:
Documentation submission: Text to go in the release notes:
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Description Biteca 2023-08-01 22:19:15 UTC
Hi,

I have an installation in Koha 22.05.09, we just updated to 22.05.14

We have 800,000 bibliographic records

Sometimes in the search the system throws the following error:

Error:Can't call method "raw" on an undefined value at /usr/share/koha/lib/C4/Search.pm line 774.

We have reindexed several times, and the server has 16 GB of RAM and 16 processor cores. In the database, the server is somewhat more modest, but both work well.

What could be happening?

Andrés
Comment 1 David Cook 2023-09-18 06:54:16 UTC
This sounds like more of a support issue than a bug. You might want to explore https://koha-community.org/support/

It's probably a data problem but you'd need someone to delve into your system specifically I'd say. 

If you can narrow it down to a particular record or set of records that cause the problem, that could help to determine if it is a system problem.