Bug 34819

Summary: showing overdue books but Fines are not being calculated
Product: Koha Reporter: Manisha <manishalibtech>
Component: Fines and feesAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low    
Version: 22.11   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Description Manisha 2023-09-18 15:27:20 UTC
Hi there!
Books are marked as overdue, but no fines are shown and being calculated, even after check-in. finesMode is enabled and set to 'Calculate and Charge'. I tried it with both an empty overdue amount cap of 0.00 and 2,000.00. I also tried a manual script. It runs, but no modifications are made. I also updated and upgraded the version. However, it does not work there either.
What should I do now?
Comment 1 Katrin Fischer 2023-09-18 19:50:56 UTC
Hi Manisha,

this sounds more like a configuration issue/support question. Bugzilla should only be used for bug reports and enhancement requests. But please ask your question on the mailing lists (https://koha-community.org/support/koha-mailing-lists/) or in the IRC chat (https://koha-community.org/get-involved/irc/).

Something to check closely: make sure that you have set up fine, fine interval, max fine in the correct circulation rule. Check both pages for 'all libraries' and the library specific one.