Hi there! Books are marked as overdue, but no fines are shown and being calculated, even after check-in. finesMode is enabled and set to 'Calculate and Charge'. I tried it with both an empty overdue amount cap of 0.00 and 2,000.00. I also tried a manual script. It runs, but no modifications are made. I also updated and upgraded the version. However, it does not work there either. What should I do now?
Hi Manisha, this sounds more like a configuration issue/support question. Bugzilla should only be used for bug reports and enhancement requests. But please ask your question on the mailing lists (https://koha-community.org/support/koha-mailing-lists/) or in the IRC chat (https://koha-community.org/get-involved/irc/). Something to check closely: make sure that you have set up fine, fine interval, max fine in the correct circulation rule. Check both pages for 'all libraries' and the library specific one.