Bug 34819 - showing overdue books but Fines are not being calculated
Summary: showing overdue books but Fines are not being calculated
Status: CLOSED INVALID
Alias: None
Product: Koha
Classification: Unclassified
Component: Fines and fees (show other bugs)
Version: 22.11
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2023-09-18 15:27 UTC by Manisha
Modified: 2024-07-04 20:38 UTC (History)
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Description Manisha 2023-09-18 15:27:20 UTC
Hi there!
Books are marked as overdue, but no fines are shown and being calculated, even after check-in. finesMode is enabled and set to 'Calculate and Charge'. I tried it with both an empty overdue amount cap of 0.00 and 2,000.00. I also tried a manual script. It runs, but no modifications are made. I also updated and upgraded the version. However, it does not work there either.
What should I do now?
Comment 1 Katrin Fischer 2023-09-18 19:50:56 UTC
Hi Manisha,

this sounds more like a configuration issue/support question. Bugzilla should only be used for bug reports and enhancement requests. But please ask your question on the mailing lists (https://koha-community.org/support/koha-mailing-lists/) or in the IRC chat (https://koha-community.org/get-involved/irc/).

Something to check closely: make sure that you have set up fine, fine interval, max fine in the correct circulation rule. Check both pages for 'all libraries' and the library specific one.