Bug 36691

Summary:	Serial Alert notice does not appear in patron notices tab
Product:	Koha	Reporter:	Esther Melander <esther.melander>
Component:	Notices	Assignee:	Bugs List <koha-bugs>
Status:	NEW ---	QA Contact:	Testopia <testopia>
Severity:	enhancement
Priority:	P5 - low
Version:	23.11
Hardware:	All
OS:	All
Change sponsored?:	---	Patch complexity:	---
Documentation contact:		Documentation submission:
Text to go in the release notes:		Version(s) released in:
Circulation function:

Description Esther Melander 2024-04-24 19:21:50 UTC

To recreate:

1. Edit a serial subscription so that patron notification is set to New serial issue.
2. Log in to the OPAC as a regular patron, search for the serial, and subscribe to email notification on new issues.
3. Ensure there is text in the Serials_Alert email notice.
4. Ensure the patron account has an email address and process_message_queue.pl is running.
5. Return to the serial and receive a new issue.

The patron should receive an email notice that a new issue is available. Check the notices tab on the patron account and see the Serials Alert notice does not appear.

Possibly a duplicate of Bug 12170.

Comment 1 Katrin Fischer 2024-04-24 22:29:08 UTC

Hi Esther, I belive they might not be sent via messagequeue, but directly. Have you checked with a working email setup?

Comment 2 Katrin Fischer 2024-04-24 22:30:20 UTC

Ok, re-reading the bug description helps :)