Bug 36691 - Serial Alert notice does not appear in patron notices tab
Summary: Serial Alert notice does not appear in patron notices tab
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: 23.11
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2024-04-24 19:21 UTC by Esther Melander
Modified: 2024-04-24 22:30 UTC (History)
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Description Esther Melander 2024-04-24 19:21:50 UTC 
To recreate:

1. Edit a serial subscription so that patron notification is set to New serial issue.
2. Log in to the OPAC as a regular patron, search for the serial, and subscribe to email notification on new issues.
3. Ensure there is text in the Serials_Alert email notice.
4. Ensure the patron account has an email address and process_message_queue.pl is running.
5. Return to the serial and receive a new issue.

The patron should receive an email notice that a new issue is available. Check the notices tab on the patron account and see the Serials Alert notice does not appear.

Possibly a duplicate of Bug 12170.
Comment 1 Katrin Fischer 2024-04-24 22:29:08 UTC 
Hi Esther, I belive they might not be sent via messagequeue, but directly. Have you checked with a working email setup?
Comment 2 Katrin Fischer 2024-04-24 22:30:20 UTC 
Ok, re-reading the bug description helps :)