Bug 36801

Summary: Allow re-opening of a catalog concern
Product: Koha Reporter: Martin Renvoize (ashimema) <martin.renvoize>
Component: CatalogingAssignee: Martin Renvoize (ashimema) <martin.renvoize>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: normal    
Priority: P5 - low CC: angela.berrett, m.de.rooy
Version: unspecified   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Bug Depends on: 35657, 36756    
Bug Blocks: 34255    

Description Martin Renvoize (ashimema) 2024-05-07 11:53:09 UTC
We didn't allow for re-opening a resolved catalog concern before, but with the introduction of the update status's I think we managed to change the logic a bit and the 'Update' button now displays.

This effectively allows for re-opening a resolved ticket; However, the actual ticket state isn't properly updated and should be so the new state is properly reflected in the display table and filtering options.
Comment 1 Angela Berrett 2024-10-21 19:37:55 UTC
+1  We would like to be able to reopen concerns if the resolved status is accidentally updated.  Also the ability to clear any status or assignment so it shows as new and unassigned again would be great.