Bug 38980

Summary: KOHA site cannot be accessed
Product: Koha Reporter: HKIC LRC <lrc>
Component: Architecture, internals, and plumbingAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: major    
Priority: P5 - low CC: dcook, nick
Version: unspecified   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: screenshot from HKIC KOHA

Description HKIC LRC 2025-01-28 03:11:05 UTC
Created attachment 177206 [details]
screenshot from HKIC KOHA

Dear Sir/Madam,

Our Koha site cannot be accessed since 27 Jan. Pls find our KOHA website here: https://hkic.bywatersolutions.com/

Pls advise for solution, thanks!
Comment 1 David Cook 2025-01-28 04:22:55 UTC
Unfortunately, this sounds like a support issue that you'll need to directly raise with your support vendor (Bywater Solutions). 

This issue tracker is for bugs and enhancement for the global project rather than support for individual instances.