Bug 39093

Summary: Error 500
Product: Koha Reporter: ai <ouchkataicha>
Component: CatalogingAssignee: Bugs List <koha-bugs>
Status: CLOSED INVALID QA Contact: Testopia <testopia>
Severity: blocker    
Priority: P1 - high CC: dcook, m.de.rooy
Version: 23.05   
Hardware: Other   
OS: Other   
GIT URL: Initiative type: ---
Sponsorship status: --- Comma delimited list of Sponsors:
Crowdfunding goal: 0 Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:
Attachments: error 500 cataloguing

Description ai 2025-02-11 13:54:38 UTC
Created attachment 177733 [details]
error 500 cataloguing

Hello everyone,

I'm experiencing an issue with Koha after a successful installation on Ubuntu Server via VirtualBox. Everything works fine until I try to add a new record. After filling in the fields and clicking "Save," I get a 500 error on the screen.

Problem Details:
The error occurs only when adding a record.
The Koha interface remains accessible without any issues.
I followed all installation steps up to the Koha Web Installer.
Screenshot of the error:
(Insert image here)

If anyone has encountered this issue before or has suggestions on how to fix it, I would really appreciate your help. Thanks in advance!
Comment 1 David Cook 2025-02-13 00:17:12 UTC
This sounds like more of a support request, especially since it's for 23.05. 

Take a look at https://koha-community.org/support/ and try out one of those options.

It does sound pretty weird. There should be more information in your Apache/Plack logs which you can provide in one of the support channels.