Bug 41858

Summary: Patron messaging preferences: Interlibrary loan ready-notification is not sent to the patron as a print
Product: Koha Reporter: Piia Semenoff <piia.semenoff>
Component: NoticesAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low    
Version: unspecified   
Hardware: All   
OS: All   
GIT URL: Initiative type: ---
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Crowdfunding goal: 0 Patch complexity: ---
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Description Piia Semenoff 2026-02-16 12:05:58 UTC
Patrons are not notified that their interlibrary loan is ready if SMS or email are not selected in the interlibrary loan messaging preferences. 

When you send the notice to a patron in the ILL requests, the message is not sent and you get a notification in a yellow box:

The requested notice was NOT queued for delivery by email, SMS 

When this happens notification should go to a patron as a print instead. 

Hold filled-notifications go to a patron as a print even if patron hasn't selected SMS or email. Could Interlibrary loan ready -notification work the same way?
Comment 1 Piia Semenoff 2026-02-16 12:16:46 UTC
(In reply to Piia Semenoff from comment #0)
> Patrons are not notified that their interlibrary loan is ready if SMS or
> email are not selected in the interlibrary loan messaging preferences. 
> 
> When you send the notice to a patron in the ILL requests, the message is not
> sent and you get a notification in a yellow box:
> 
> The requested notice was NOT queued for delivery by email, SMS 
> 
> When this happens notification should go to a patron as a print instead. 
> 
> Hold filled-notifications go to a patron as a print even if patron hasn't
> selected SMS or email. Could Interlibrary loan ready -notification work the
> same way?

Sorry, this applies to all interlibrary loan messages, not only Interlibrary loan ready -notifications.