Bug 18463

Summary: Hold request status
Product: Koha Reporter: Michal Denar <black23>
Component: Hold requestsAssignee: Bugs List <koha-bugs>
Status: NEW --- QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: gmcharlt, josef.moravec, rbit
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
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Description Michal Denar 2017-04-20 06:46:12 UTC
User case
- library with more brachces, especially with branches in ther physical location than main brach which are't operate everyday (example: storehouse without staff service)
- transfers of items from/to branches
- library with rotating staff team

Problem:
Borrower request item as hold to pull. Free item is at remote branche, so we need to send car for it. Very oftev are brach closed to public, so staff can' solve request immediately. It take some time and Koha don't make any mark at hold to pull request list. Staff members don't know status of request and need check details about request it again and again.   

Solution:
- add new column into hold to pull request list named Status
- list of status as authorized value for easy customization
- if somebody change status Koha save it with information abou time a staff name into column
- fiter over column Status foe easy sorting request by status
- list can by sorted by timestamp that solve bug 18454
Comment 1 Michal Denar 2017-04-20 07:08:24 UTC
*** Bug 17528 has been marked as a duplicate of this bug. ***