Bug 18463 - Hold request status
Summary: Hold request status
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Hold requests (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
: 17528 (view as bug list)
Depends on:
Blocks:
 
Reported: 2017-04-20 06:46 UTC by Michal Denar
Modified: 2017-04-20 07:08 UTC (History)
3 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
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Description Michal Denar 2017-04-20 06:46:12 UTC
User case
- library with more brachces, especially with branches in ther physical location than main brach which are't operate everyday (example: storehouse without staff service)
- transfers of items from/to branches
- library with rotating staff team

Problem:
Borrower request item as hold to pull. Free item is at remote branche, so we need to send car for it. Very oftev are brach closed to public, so staff can' solve request immediately. It take some time and Koha don't make any mark at hold to pull request list. Staff members don't know status of request and need check details about request it again and again.   

Solution:
- add new column into hold to pull request list named Status
- list of status as authorized value for easy customization
- if somebody change status Koha save it with information abou time a staff name into column
- fiter over column Status foe easy sorting request by status
- list can by sorted by timestamp that solve bug 18454
Comment 1 Michal Denar 2017-04-20 07:08:24 UTC
*** Bug 17528 has been marked as a duplicate of this bug. ***