Bug 25215

Summary: 'Report a problem' could be enhanced to become a generic 'Inquiry management' process.
Product: Koha Reporter: Martin Renvoize <martin.renvoize>
Component: OPACAssignee: Bugs List <koha-bugs>
Status: RESOLVED DUPLICATE QA Contact: Testopia <testopia>
Severity: enhancement    
Priority: P5 - low CC: dcook, oleonard, sally.healey, severine.queune, testopia
Version: Main   
Hardware: All   
OS: All   
Change sponsored?: --- Patch complexity: ---
Documentation contact: Documentation submission:
Text to go in the release notes:
Version(s) released in:
Bug Depends on: 4461    
Bug Blocks:    

Description Martin Renvoize 2020-04-20 13:07:44 UTC
With bug 4461 we introduce a mechanism for patrons to report issues with the OPAC and for staff to manage the progress of such inquiries through various status's.

We could generalize the code used to allow for other types of inquiries from patrons.
Comment 1 David Cook 2022-05-04 02:39:23 UTC
(In reply to Martin Renvoize from comment #0)
> With bug 4461 we introduce a mechanism for patrons to report issues with the
> OPAC and for staff to manage the progress of such inquiries through various
> status's.
> 
> We could generalize the code used to allow for other types of inquiries from
> patrons.

Sounds good to me. I've recently had someone want a "Contact Us" feature for Koha which would be in line with that.
Comment 2 Martin Renvoize 2023-07-20 13:13:56 UTC

*** This bug has been marked as a duplicate of bug 34255 ***