Summary: | Overdue print notice cron issue (owning library vs issuing library) | ||
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Product: | Koha | Reporter: | Laura O'Neil <laura> |
Component: | Notices | Assignee: | Bugs List <koha-bugs> |
Status: | NEW --- | QA Contact: | Testopia <testopia> |
Severity: | normal | ||
Priority: | P5 - low | CC: | alex, catrina, esther.melander, hebah, laura, lucas |
Version: | 21.11 | ||
Hardware: | All | ||
OS: | All | ||
See Also: | https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31991 | ||
Change sponsored?: | --- | Patch complexity: | --- |
Documentation contact: | Documentation submission: | ||
Text to go in the release notes: | Version(s) released in: | ||
Circulation function: |
Description
Laura O'Neil
2022-10-26 18:42:11 UTC
We had a similar issue with the email, just linking the 2 in case there is some similarity. Laura, can you please clarify: * Is the wrong notice template used? * Is the email sent to the wrong library? (and is this the CC, the one for users without email or some other mail?) Commenting here to +1 an enhancement of this type. For my system, the problem is that some of our libraries are fine free and others are not. We determine fines by issuing library and not home library. Because Overdue notices are gathered by patron Home Library, it's not always their rules that the item was checked out under. If there are fines and fees, they may well be fines and fees from the issuing library. Overdue notices and the associated fines are connected, so fine free libraries may not be comfortable communicating fines and fees that they are not asking for and have no connection to. |