Bug 12514 - Pressing 'print and confirm hold' on check in triggers race condition
Summary: Pressing 'print and confirm hold' on check in triggers race condition
Status: RESOLVED DUPLICATE of bug 13482
Alias: None
Product: Koha
Classification: Unclassified
Component: Hold requests (show other bugs)
Version: master
Hardware: All All
: P3 normal (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-07-01 16:55 UTC by Barton Chittenden
Modified: 2015-04-20 15:13 UTC (History)
4 users (show)

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Description Barton Chittenden 2014-07-01 16:55:28 UTC
Library has the following set for RESERVESLIP:

<p><font size="15"><<borrowers.surname>></font>
</p>
<p>
<h5>Transfer to/Hold in <<branches.branchname>></h5>
</p>
<br />
<h4>ITEM ON HOLD</h4>
<h3><<biblio.title>></h3>
<ul>
<li><<items.barcode>></li>
<li><<items.itemcallnumber>></li>
<li><<reserves.waitingdate>></li>
<li><<reserves.expirationdate>></li>
</ul>
<p>Notes:
<pre><<reserves.reservenotes>></pre>
</p>

When an item filling a hold is checked in, the circ staff clicks the 'print and confirm' button.  Borrower and biblio information is printed on the slip, but item and reserve information is not.

If the circ staff re-scans the barcode for the item, the confirm hold dialog boxes will re-appear; clicking 'print and confirm' a second time will print correctly, because by that time the reserves record will be populated.

All holds filled at this library process slowly enough to trigger this bug. Unlike bug 11621, this is *not* an intermittent condition.
Comment 1 Jason Burds 2015-01-12 17:11:04 UTC
This is a big deal for our library.  We have to scan an item 2 times to get it to correctly print out hold information.

Does other library have to check the item in and confirm 2 times to get it to print all of the slip information?
Comment 2 Cindy Murdock Ames 2015-04-09 20:12:44 UTC
Yes Jason, it occurs for me too.
Comment 3 Katrin Fischer 2015-04-20 15:13:42 UTC

*** This bug has been marked as a duplicate of bug 13482 ***