It would be helpful if suspended holds were moved to a separate suspended hold list below the active holds list, or on a separate tab, when reviewing holds on a bib record. They tend to blend together and staff don't always discern what is active and what is suspended. Christopher
Maybe grey out the line? (or any other colour) I just had one confused librarian (new to Koha) ask me why someone could renew their checkout while there was a hold on it, and the only hint that the hold was suspended is that the button says "Unsuspend" rather that "Suspend". There was only one hold on that particular title, I'm not sure having a different tab would have helped. She would probably not have seen that the tab was different.