Bug 19060 - Patrons should not get a max fines block auto-renewal notification for items due in the future.
Summary: Patrons should not get a max fines block auto-renewal notification for items ...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: 17.05
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-08-08 09:31 UTC by Ray Delahunty
Modified: 2020-01-13 05:40 UTC (History)
2 users (show)

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Description Ray Delahunty 2017-08-08 09:31:04 UTC
This appears related to 19014.
Current functionality in 17.05:
Auto-renewal is enabled for specific user and item type combinations.
This user has fines in excess of that specified in OPACFineNoRenewalBlockAutoRenewal
This user has an item due today, and others due at various times in the future, some many weeks ahead.
When the auto-renewal job runs today, Koha is sending an AUTO_RENEWAL email to this user for each of the items on loan, warning that each has failed automatic renewal.
Desired functionality in 17.05:
When the auto-renewal job runs, Koha should only send an AUTO_RENEWAL failure email to the user for item(s) due for automatic renewal today. Other items are still validly on loan and are not due for renewal. The user is being contacted multiple times unnecessarily and this can be confusing.

Ray Delahunty
University of the Arts London
Comment 1 David Cook 2020-01-13 05:40:58 UTC
100% agreed and it is definitely related