Beware: in Debian 9 apache2 comes with PrivateTmp enabled by default. As a consequence, there are issues when Plack is enabled for an instance, but in Koha there is an interaction between Plack enabled and Plack blacklisted stuff through /tmp directory. Plack-ed scripts will write temporary files in "real" /tmp directory (as pointed by Koha::UploadedFile::temporary_directory, i.e. File::Spec->tmpdir) whereas Plack blacklisted scripts will understand /tmp as private tmp of apache2, i.e. /tmp/systemd-private-?????????-apache2.service-????/tmp. This happens for instance for stage-marc-import.pl -- in step 2 the script won't find the marc file uploaded in step 1. The simplest instant solution to this would be to disable PrivateTmp for apache2 (this article gives a clue: https://www.maxoberberger.net/blog/2017/10/debian-9-private-tmp.html), but maybe there is a better option? (When Plack is disabled everything seems to work fine apart of the fact that the private tmp of apache2 is being used.)
For Debian Stretch (9), with plack enabled, you will need to do the following for the noted functions to work (as root or sudo, of course): #> vi /etc/system/multi-user.target.wants/apache2.service Change PrivateTmp:true to PrivateTmp:false #> systemctl daemon-reload #> systemctl restart apache2 #> systemctl show apache | grep PrivateTmp Result should be: PrivateTmp=no Ideal solution is to deal with the fact that when we fork the process, we can't read the old process's tempfiles, but this does solve the immediate problem.
*** This bug has been marked as a duplicate of bug 20428 ***
Bug 20428 states that it's necessary for 18.05+ only, while we have had this issue with 17.05.06 (+custom). I thus applied Liz's fix with great success. I just wanted to specify that on MY Stretch, the file to modify is in vi /etc/systemd/system/multi-user.target.wants/apache2.service (note the /systemd/ that's different from Liz's solution). In case someone else needs this in the future. Big thanks.
I second this big thanks. An OS upgrade to ubuntu 18.04 (koha 18.11) started a problem in which staging MARC records for load would upload the file but then cause failure after options were set and "Stage for import" was clicked ("Failed to submit form: error"). Bug 15032 seemed like the right place to start--it wasn't. Someone graciously pointed me here and this appears to be the fix I needed (with Philippe's directory modification).