Bug 20802 - Routing lists versus patron notification emails for serial issues just received.
Summary: Routing lists versus patron notification emails for serial issues just received.
Status: CLOSED WORKSFORME
Alias: None
Product: Koha
Classification: Unclassified
Component: Serials (show other bugs)
Version: 16.05
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
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Blocks:
 
Reported: 2018-05-22 12:50 UTC by Ray Delahunty
Modified: 2020-11-30 21:44 UTC (History)
2 users (show)

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Description Ray Delahunty 2018-05-22 12:50:48 UTC
If these are separate features and work independently of each other then I think the terminology relating to the two different functions is mixed up and confusing in Koha. We do not have routing lists enabled so we do not see any of that functionality in our serials module.

We have most of the patron notification ‘letter’ flags in each subscription ticked, so users can (in theory) opt-in to receive email messages via the OPAC. A number of users here have, but zero emails are being sent. It appears that the Patron notification options we see when setting up a subscription refer to Routing List (Notices and Slips –RLIST).  We don’t use the feature… so no emails are sent. 

We have 900+ subscriptions with the “opt-in tickbox enabled, but emails don’t get sent. Until we can unravel this problem we want to remove the misleading option- the suggested solution is to use jquery to hide the option on the OPAC for now.

Has anyone actually got patron notification working separate from routing list functionality, and if so how? Is routing list functionality somehow intertwined with patron notification?
Comment 1 Katrin Fischer 2018-05-22 15:01:16 UTC
Hi Ray,

it's a totally separate feature and the terminology mix-up will be resolved with 18.05

Bug 19794 - Rename RLIST - Routing list notice template as it's not related to routing lists

For it not sending out emails I think this might be better as a separate bug. There was a problem in some versions a while ago, but not sure if you were affected. Is the type column in your alert table filled?

select * from alert;
Comment 2 Katrin Fischer 2020-04-05 01:39:50 UTC
I believe that the issues mentioned here have since (16.05) be fixed in separate bugs. Please reopen if you still see problems in maintained versions.