The ILL module has several kinds of comments that are only visible to staff who have access to the ILL module. This is a problem because any librarian can get the question "how is my ILL coming along" from a patron at the front desk. We should make some or all of the comments, and probably also the status, of ILL requests visible to all staff in the normal detail view, so they can answer questions about ILL loans that have not arrived at the library yet. It might be a good idea to have sysprefs to let libraries choose which comments should be visible to "other" staff.
Maybe a modal could work here similar to what we have for renewal dates in the circulation history?
(In reply to Katrin Fischer from comment #1) > Maybe a modal could work here similar to what we have for renewal dates in > the circulation history? Sounds like a good idea.
We have had to give all staff access to the ILL module. There is no way to limit their access to view, as a way to resolve this at the moment. I think allowing the viewing of ILL requests via the patron record, including notes as a granular permission would be our preferred solution to this issue.