Bug 22598 - Add support for EDI Claims for Serials (OSTENQ)
Summary: Add support for EDI Claims for Serials (OSTENQ)
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Serials (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2019-03-27 16:27 UTC by Jonathan Field
Modified: 2023-09-23 21:41 UTC (History)
2 users (show)

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Description Jonathan Field 2019-03-27 16:27:55 UTC
EBSCO (and potentially other serials vendors) support the receipt of EDIFACT Claims using the OSTENQ format (Order Status Enquiry).

https://www.editeur.org/files/EDIfact%20eancom%20pdfs/EDIfact%20Serials/S4%20OSTENQ%20v1.3%20(serials).pdf

They require the EBSCO Vendor Order Number in the RFF+SNA segment as the match point to identify the customer order in their system. 

Volume and Issue details for the items being claimed would also be required.

Development to add KOHA as an ILS Vendor for claims would be required on the EBSCO end as well before we could do any testing.