Bug 23010 - If an item is checked out or in transit it should not be able to be marked withdrawn
Summary: If an item is checked out or in transit it should not be able to be marked wi...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement with 30 votes (vote)
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2019-05-29 14:25 UTC by Jessie Zairo
Modified: 2023-12-29 16:39 UTC (History)
8 users (show)

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Description Jessie Zairo 2019-05-29 14:25:57 UTC
Currently an item can be marked withdrawn if it is checked out to a patron or in transit from one branch to another. This causes confusion for staff checking an item back in or receiving the transfer. If an item is checked out or in transit it should not be able to be marked withdrawn.
Comment 1 Felicity Brown 2022-09-13 17:54:25 UTC
Conversely, it would be nice to have the option to have items check-in automatically (be removed from a customer's account) when a staff member marks them as withdrawn, so that they don't linger forever in both statuses.
Comment 2 Rebecca Coert 2022-09-27 16:25:24 UTC
+! agreed - If an item is checked out or in transit, it should not be able to be marked withdrawn.
Comment 3 Katie Bliss 2023-01-30 16:32:00 UTC
Also agree! This is a major cause for confusion with our staff as well. Preventing items that aren't checked in from being withdrawn would be a huge help.
Comment 4 Katrin Fischer 2023-10-28 15:08:13 UTC
Automatic return might not be very forgiving if you ended up picking a wrong item. Maybe easier to warn/deactivate and have the staff person return it if it's required.
Comment 5 lthorrat@cuyahogalibrary.org 2023-12-29 16:39:07 UTC
I would like a message to pop up when you try to check in a withdrawn item that notifies staff that the item is withdrawn.  Presently, it returns the message that the item was not checked out even on items that are both checked out and withdrawn