Currently an item can be marked withdrawn if it is checked out to a patron or in transit from one branch to another. This causes confusion for staff checking an item back in or receiving the transfer. If an item is checked out or in transit it should not be able to be marked withdrawn.
Conversely, it would be nice to have the option to have items check-in automatically (be removed from a customer's account) when a staff member marks them as withdrawn, so that they don't linger forever in both statuses.
+! agreed - If an item is checked out or in transit, it should not be able to be marked withdrawn.
Also agree! This is a major cause for confusion with our staff as well. Preventing items that aren't checked in from being withdrawn would be a huge help.
Automatic return might not be very forgiving if you ended up picking a wrong item. Maybe easier to warn/deactivate and have the staff person return it if it's required.
I would like a message to pop up when you try to check in a withdrawn item that notifies staff that the item is withdrawn. Presently, it returns the message that the item was not checked out even on items that are both checked out and withdrawn