Bug 25047 - Tutorial for OPAC
Summary: Tutorial for OPAC
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: OPAC (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Owen Leonard
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-04-02 17:42 UTC by Christopher Brannon
Modified: 2024-02-01 19:52 UTC (History)
1 user (show)

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Description Christopher Brannon 2020-04-02 17:42:25 UTC
Has anyone considered working on a guided tutorial through the OPAC for new users?  I'm talking about the OPAC guiding a new user through the different things they can do, with balloons that point out different things.  At any point it could be skipped, or restarted.

It would be great if there were an admin option panel for what pieces of the tutorial, and in what order, they would like patrons guided through (in case there are some elements that the library don't use).  And it would be great if each section of the tutorial could be linked, so if someone asked about how to do something, we could like them to the specific tutorial for what they are asking about.

I also see the possibility of being able to customize the tutorials (the balloons), or adding others.  IF libraries could create a new tutorial, and tell each balloon what to point at and what to say, that would be great.  It probably means that it should give a list of available element IDs for each page that the balloon could point to.  Something like that.

The tutorials could also track if they have ever been played on that browser (probably through a cookie) and if a new tutorial is added that a user hasn't seen, they can be given the option to go through it or skip it.

This system could also be used for for information, similar to news, but for a specific section.  For example, during the COVID-19 library closures, we could have used one of these balloons on the hold page to indicate that we are accepting hold requests, but holds are not being filled at this time.