Bug 25454 - When placing holds for clubs there should be an alert if a hold is not placed for a club member
Summary: When placing holds for clubs there should be an alert if a hold is not placed...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Patrons (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-05-11 12:49 UTC by Kelly McElligott
Modified: 2023-01-12 22:18 UTC (History)
4 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Kelly McElligott 2020-05-11 12:49:29 UTC
When placing holds for clubs, there is currently no alert letting staff know that a patron/s did not get the item placed on hold for them. If a patron already has too many holds, then this club level hold does not get placed, and the staff does not get alerted that a hold was not placed for the patron.
Comment 1 Joonas Kylmälä 2021-09-26 15:58:51 UTC
Bug 29115 should alleviate this problem a tiny bit but I think we would have to get the answer after placing the request how many succeeded as the situation might change after the hold request page load.
Comment 2 Andrew Fuerste-Henry 2023-01-12 21:59:54 UTC
Bug 29115 adds a note to the process if the patron's account is expired or if they have debits beyond the maxoutstanding system preference. That's a start, but it would also be helpful to know when a hold isn't placed because the circ rules don't allow it (either because that library/item/patron combination doesn't allow holds at all or because the hold would exceed the allowed hold count).