Bug 26027 - Add ability to let librarians know why higher priority holds were skipped
Summary: Add ability to let librarians know why higher priority holds were skipped
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-07-20 13:52 UTC by Kyle M Hall (khall)
Modified: 2024-10-10 16:19 UTC (History)
7 users (show)

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Description Kyle M Hall (khall) 2020-07-20 13:52:13 UTC
There are circumstances where higher priority holds are not trapped for a given item. These reasons range from requiring specific item or itemtype, to a hold being suspending, to a hold being given local holds priority.

I think the best way to accomplish this would be to capture a list of the skipped holds and the reason for skipping them, then pass that to the template for display on the checkin screen when an item is trapped to fill a hold. This feedback would be especially useful if *none* of the holds were trapped for the given item.
Comment 1 Christopher Brannon 2020-07-22 14:33:28 UTC
+1
Comment 2 Chanel Wheeler 2024-08-21 14:33:13 UTC
+1