As Nick Clemens explained in this comment https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19889#c45 > I think we must display on moremember.pl and detail.pl the info on when a > patron/item is excluded, otherwise these changes may not be visible to > staff who cannot edit items/patrons/categories and they will not understand > what is happening to the holds So this means we should add info to displayed patron category in members/moremember.pl and in item's table in catalogue/detail.pl if category/item is excluded. Alternatively we can also add info to existing holds table in /reserve/request.pl for patron and item exclusions