There are times that staff may alter a hold, or move it. Some libraries need to have an explanation of the change, especially if a staff member changes the priority. Currently, you cannot edit a hold after it is placed. It would be helpful if staff could modify the note field at any time.
We would support this. We add our RT ticket number to the notes field if we had a request to order the book etc. We also add notes to say if it should be posted out to the user when it arrives or if they will collect it. So we sometimes need to update the note after the hold has been placed. Currently the only workaround is to cancel the hold and place a new one with the updated note.
We'd like this as well, for the same reasons as Jeremy.