Bug 27057 - Add the ability to have a override this entire checkout transaction when AllowTooManyOverride is turned on
Summary: Add the ability to have a override this entire checkout transaction when Allo...
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-11-19 13:10 UTC by Kelly McElligott
Modified: 2023-07-01 13:58 UTC (History)
6 users (show)

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Description Kelly McElligott 2020-11-19 13:10:38 UTC
It would be nice to allow staff to Override an entire Patron transaction when the library is allowing staff to AllowTooManyoverride. Right now, when a staff member is checking out to a patron that has gone over the limit of the number of checkouts, they have to override each checkout. 

A good example would be, a patron that has just returned all their books in the book drop and now want to checkout more- because the others have not been checked in, they have gone over their checkout total but the library would like to allow this.  This enhancement would save a lot of clicking!
Comment 1 Erica 2020-11-19 14:48:44 UTC
Quarantining items is messy for libraries anyway because of the lag time for patrons returning their items in and then receiving an overdue notice.  Once they return the items, and then come in to check more items out, we have to manually override each and every item.  Most of the times this has to do with families with little fidgety ones, and the longer it takes, the most stressful the interaction is for all parties.  It would be nice if there was a way to have some sort of bulk override when those instances occur.
Comment 2 Andrew Fuerste-Henry 2022-10-06 15:30:58 UTC
+1, this would save a lot of annoying clicks
Comment 3 amandav 2022-10-06 18:08:13 UTC
+1, even the option to override single checkout or through the full patron interaction would be great.
Comment 4 Michael Adamyk 2022-10-14 20:03:42 UTC
+1, this is a big time sink for some of our libraries, and it is a feature that some other ILS systems have. 

What would the functionality look like? Do we want it to automatically apply the override to the entire transaction automatically, or would there be a checkbox or something similar, like the "Remember for session" checkbox on the Checkout Settings?
Comment 5 Andrew Fuerste-Henry 2022-10-17 13:41:47 UTC
> What would the functionality look like? Do we want it to automatically apply
> the override to the entire transaction automatically, or would there be a
> checkbox or something similar, like the "Remember for session" checkbox on
> the Checkout Settings?

I like a "remember for session" checkbox, yes. And probably a system preference that asks whether the default behavior should be to override for one checkout or for the session.
Comment 6 Kelly McElligott 2022-10-17 13:46:33 UTC
That would be very nice Andrew, I completely agree!