Bug 27635 - Add option for patron to view archived suggestions on the OPAC
Summary: Add option for patron to view archived suggestions on the OPAC
Status: In Discussion
Alias: None
Product: Koha
Classification: Unclassified
Component: OPAC (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal (vote)
Assignee: Owen Leonard
QA Contact: Testopia
URL:
Keywords:
Depends on: 22784
Blocks:
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Reported: 2021-02-05 12:43 UTC by Nick Clemens
Modified: 2023-01-24 11:01 UTC (History)
5 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
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Description Nick Clemens 2021-02-05 12:43:54 UTC
Bug 22784 added the ability to archive suggestions on the staff interface. It would be nice to allow patrons to view their archived suggestions
Comment 1 George Williams (NEKLS) 2021-02-05 17:29:39 UTC
It's a good idea, but it would also be good if patrons could delete their old suggestion history from the OPAC -- similar to deleting their old checkout history.
Comment 2 Benjamin Daeuber 2021-02-05 21:45:00 UTC
Perha(In reply to George Williams (NEKLS) from comment #1)
> It's a good idea, but it would also be good if patrons could delete their
> old suggestion history from the OPAC -- similar to deleting their old
> checkout history.

Perhaps link it to OPACPrivacy syspref?
Comment 3 Katrin Fischer 2021-02-06 20:18:47 UTC
Maybe we could offer to "anonymize" too. As suggestions are linked to the acq process it can be a bit confusing if they disappear suddenly. 

But it might require that we fix the linking (database side) between the suggestion and the order first :(
Comment 4 Benjamin Daeuber 2021-02-09 15:27:18 UTC
(In reply to Katrin Fischer from comment #3)
> Maybe we could offer to "anonymize" too. 

Ideally it could work just like anonymizing circs: a user can anonymize, retain or leave as default (anonymize on the library's schedule) and not even need a separate option for suggestions. I suppose I could see a patron deciding they no longer want a request, so perhaps we do need to keep a case by case anonymize option.

> As suggestions are linked to the
> acq process it can be a bit confusing if they disappear suddenly.

Where in the process would this become an issue? As far as I can tell, once a suggestion is placed in a basket the information is retained, even after the suggestion is deleted.
Comment 5 Katrin Fischer 2021-04-17 18:20:29 UTC
> Where in the process would this become an issue? As far as I can tell, once
> a suggestion is placed in a basket the information is retained, even after
> the suggestion is deleted.

It might cause questions on why something was ordered in the first place. Or: If it was removed after accepting, but before ordering, it will just be gone. Same goes for suggestions that might have been placed in custom status, waiting for review.
Comment 6 Frédéric Demians 2022-12-24 10:15:24 UTC
(In reply to Nick Clemens from comment #0)
> Bug 22784 added the ability to archive suggestions on the staff interface.
> It would be nice to allow patrons to view their archived suggestions

Since bug 23991, archived suggestions are not filtered (masked) anymore for users on OPAC. It may be seen as a regression for some libraries. Should the previous behavior (pre v22.11) be restored?
Comment 7 Katrin Fischer 2023-01-23 22:53:38 UTC
(In reply to Frédéric Demians from comment #6)
> (In reply to Nick Clemens from comment #0)
> > Bug 22784 added the ability to archive suggestions on the staff interface.
> > It would be nice to allow patrons to view their archived suggestions
> 
> Since bug 23991, archived suggestions are not filtered (masked) anymore for
> users on OPAC. It may be seen as a regression for some libraries. Should the
> previous behavior (pre v22.11) be restored?

I thought this had been fixed on a separate bug, but cannot find it. Frederic, could you please file a new bug if this is still an issue?
Comment 8 Jonathan Druart 2023-01-24 11:01:05 UTC
(In reply to Katrin Fischer from comment #7)
> (In reply to Frédéric Demians from comment #6)
> > (In reply to Nick Clemens from comment #0)
> > > Bug 22784 added the ability to archive suggestions on the staff interface.
> > > It would be nice to allow patrons to view their archived suggestions
> > 
> > Since bug 23991, archived suggestions are not filtered (masked) anymore for
> > users on OPAC. It may be seen as a regression for some libraries. Should the
> > previous behavior (pre v22.11) be restored?
> 
> I thought this had been fixed on a separate bug, but cannot find it.
> Frederic, could you please file a new bug if this is still an issue?

It's bug 32531.