When a hold's Found value changes to T (for transit) for W (for waiting), the action logs simply record a modification. That makes it very difficult to search the logs specifically for the point at which a hold goes to one of those two statuses. I'd like to see them marked with their own action_logs.action values, though I'm not sure on wording that would be translatable / understandable for all. Maybe just "Transfer" and "Waiting?" Though it bothers me a bit that those aren't verbs and the rest of the action options are.
This would be extremely useful in tracking the detailed activity of our Hold Shelves. We're very interested in tracking all parts of the "hold cycle" from placing to checkout/expiration.
This would be a great enhancement.
The more transparency we can have in the holds process would be a great benefit - Bob Bennhoff