Many libraries find it problematic that the 'Limit to currently available' does not filter out notforloan statuses (example: ordered). It would be handy if there was a system preference that allowed librarians to choose which notforloan statuses could be filtered out. to recreate one potential problem: -do an OPAC search that includes some items with a notforloan of -1 (ordered) -click 'Limit to currently available items' -the ORDERED items remain this can be frustrating for a patron who could reasonably assume that after clicking the 'Limit to currently available' filter they would be looking only at items that are currently available to them to checkout
I just want to give this bug a bump, since this in no way matches staff or patron expectations at the moment. I also like the idea of a system preference, because it's possible libraries may want local, non circulating collections to appear in "available items".
++1 for this functionality. Having the 'Limit to currently available' filter return results for items that are on order provides a very bad user experience. Being able to limit your search to what you actually have a chance at checking out immediately is essential functionality. It's like being told that a table at your favorite restaurant is available now only to find that the actual table is on order so you will have to wait 6 weeks for it to get delivered.
I agree that is is a huge customer service issue. Please give it some love!
+1
+1 This is frustrating to our patrons as well.
+1 Yes, this is being talked about more and more by libraries.
Which version have you been testing with? I believe bug 25375 should have fixed this for 22.11 and 22.05 Although I still believe it's different for different type of libraries and would love if the behavior could be customized. :)
*** Bug 27244 has been marked as a duplicate of this bug. ***
I tried to limit by items available and was surprised to find withdrawn items appeared within results. I do not consider those to be available for loan or requesting so to be able to exclude such items or having the filter automatically exclude withdrawn/missing/on order would be great.
I am hoping this feature will get some much needed attention. It has been unreliable for way too long.
Bumping and upvoting. As our staff are feeling this one. Similar bugs stating that this issue is difficult because the indexer is only given data from the items table. (Bug 5463|Bug 7012) The notforloan status is provided in the items table. Hoping this can be addressed easier than the others that are seeking this function to also exclude data from reserves and branchtransfer.