Bug 28863 - Cancel a pending notice
Summary: Cancel a pending notice
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement with 10 votes (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
: 20587 (view as bug list)
Depends on:
Blocks:
 
Reported: 2021-08-13 20:47 UTC by Rebecca Coert
Modified: 2023-08-21 07:43 UTC (History)
6 users (show)

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Description Rebecca Coert 2021-08-13 20:47:48 UTC
We would like the ability to cancel any notice that is currently "Pending" on the Notices tab in a user's account. 

Also, a record of which librarian cancelled the notice and date/time stamp would be very useful.  

Use Case:
Item is discharged, hold is trapped, & notice is generated.  Staff then realizes that the item is badly damaged and reverts the hold to obtain another copy.

However, the notice for the original item is now Pending in the account and the email will be sent - even though the item is not on the Hold Shelf.
Comment 1 Sally 2023-06-13 12:59:50 UTC
+1  This would be really useful for us. 

We release the bulk of our message queue once every 24 hours.  If a mistake is made, it would be great to be able to remove the pending email, as it saves the patron from receiving a confusing notice.
Comment 2 Katrin Fischer 2023-07-01 13:10:24 UTC
*** Bug 20587 has been marked as a duplicate of this bug. ***