Bug 29769 - Claim return status cannot be changed without checking item in
Summary: Claim return status cannot be changed without checking item in
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Circulation (show other bugs)
Version: Main
Hardware: All All
: P5 - low normal (vote)
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords: regression
: 29665 (view as bug list)
Depends on: 24279
Blocks:
  Show dependency treegraph
 
Reported: 2021-12-23 16:18 UTC by Donna
Modified: 2023-07-16 17:09 UTC (History)
7 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Donna 2021-12-23 16:18:32 UTC
With the addition of bug 24279, libraries can no longer change the status of a claim return without checking the item in, which is not a desired behavior.

Example: a library sets an item to claims return, looks for the item for three months per policy, item is not found, status needs to be changed from Claim to Lost so the patron is billed for the item.  

In this scenario, the item should not be checked in to clear the claim status.  Marking the claim as resolved does not allow the status to be changed either.

Perhaps this could be a setting with Claims Return system preferences as to whether staff are permitted to change the claim/lost status of an item from moredetail.pl?
Comment 1 Andrew Fuerste-Henry 2022-01-03 13:48:40 UTC
*** Bug 29665 has been marked as a duplicate of this bug. ***