Item level holds ignores selected hold pick up location and reverts to library location of staff who placed the hold. Method of replicating this bug. 1. Set Staff Location to Library B 2. Place a item level hold item for a user to pick material at Library A 3. After hold has been placed review pick up location. Results: Library Pick up location will be Library B, not Library A.
Hi Daniel, which version are you seeing this in? I seem to remember another bug about this but can't locate it right now.
(In reply to Katrin Fischer from comment #1) > Hi Daniel, which version are you seeing this in? I seem to remember another > bug about this but can't locate it right now. 21.05.08
Hi Daniel, I had a closer look now and did some testing. Could this be the case? When placing a record level hold, the pickup location pull down at the top part of the page is used. It's preselected to the logged-in library. When placing an item-level hold, the pickup location is set in the item table. It's also preset to the logged-in library, if this is a valid pickup location. So if you only changed the pickup-location at the top of the page, it could show up as this 'bug'. There is working being done to improve the form on bug 30579.
(In reply to Katrin Fischer from comment #3) > Hi Daniel, > I had a closer look now and did some testing. Could this be the case? > > When placing a record level hold, the pickup location pull down at the top > part of the page is used. It's preselected to the logged-in library. > > When placing an item-level hold, the pickup location is set in the item > table. It's also preset to the logged-in library, if this is a valid pickup > location. > > So if you only changed the pickup-location at the top of the page, it could > show up as this 'bug'. > > There is working being done to improve the form on bug 30579. There hasn't been any more feedback here. Marking INVALID. Please reopen if the problem still persists.