Bug 30054 - Add SMS equivalent to EmailOverduesNoEmail
Summary: Add SMS equivalent to EmailOverduesNoEmail
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-08 22:07 UTC by Lucas Gass (lukeg)
Modified: 2023-11-09 12:36 UTC (History)
3 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description Lucas Gass (lukeg) 2022-02-08 22:07:18 UTC 
Bug 20076 introduced a new system preference 'EmailOverduesNoEmail' which is great. 

Koha will still generate a print notice when SMS is selected in overdue notice/status triggers and a patron does not have an smsalertnumber. 

It would be nice if there was an SMS equivalent system pref like 'SMSOverduesNoSMS'
Comment 1 Katrin Fischer 2022-02-21 22:38:32 UTC 
Hi Lucas, should this then send an SMS to a specified number or would should it send an email to a specified address with the text messages?
Comment 2 Lucas Gass (lukeg) 2022-02-23 16:12:15 UTC 
(In reply to Katrin Fischer from comment #1)
> Hi Lucas, should this then send an SMS to a specified number or would should
> it send an email to a specified address with the text messages?

Katrin, I think it would send an email to a specified address with the text messages. So perhaps the system pref would be better off named 'EmailOverduesNoSMS'?
Comment 3 Katrin Fischer 2022-02-26 12:45:15 UTC 
Hi Lucas, that was exactly what I was thinking, but was not sure if I understood the intent correctly. Thx for clearing things up!
Comment 4 Lucy Vaux-Harvey 2023-11-09 12:36:57 UTC 
Hi, we have a library affected by this.  Library staff want to receive the notification for email overdue notices that have failed to send but their SMS service is 'opt-in' so although the SMS option is ticked in their overdue triggers the majority of patrons do not have a mobile number in the smsalertnumber field.

This is resulting in lots of notifications to libraries saying that SMS messages have failed and it is therefore difficult to pick out the email address related ones.

It would be great to have the option to exclude SMS.