Bug 31043 - Marc records imports stuck at 0% or 4%
Summary: Marc records imports stuck at 0% or 4%
Status: RESOLVED DUPLICATE of bug 30739
Alias: None
Product: Koha
Classification: Unclassified
Component: MARC Bibliographic record staging/import (show other bugs)
Version: 20.11
Hardware: All All
: P5 - low critical
Assignee: Bugs List
QA Contact: Testopia
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Reported: 2022-06-24 16:11 UTC by jheanelle.foster
Modified: 2022-06-27 00:43 UTC (History)
1 user (show)

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Description jheanelle.foster 2022-06-24 16:11:46 UTC 
When trying to import staged marc records, it freezes at 4 %; another file freezes at 0%. Both files are over 6,000 records in length. The same happens on KOHA 21.11.

On the contrary it accepts an import file of 1,700 records. 


Thanks for your assistance.
Comment 1 Katrin Fischer 2022-06-25 14:20:22 UTC 
Have you tried waiting it out? The progress bar not always working nicley is a known thing, but in the background the import might still work and finish correctly. 

You could try a report on import_biblios to see if there is still 'movement' while it gets stuck and more lines are added there.

There is also ongoing work to improve the imports with 27421.
Comment 2 David Cook 2022-06-27 00:42:04 UTC 
Bug 30738 will also help with this, since right now fatal errors that cause an import to crash aren't logged anywhere.
Comment 3 David Cook 2022-06-27 00:43:04 UTC 
I think this is probably a duplicate of bug 30739

*** This bug has been marked as a duplicate of bug 30739 ***