Bug 31394 - Background hold cancellation causing confusion
Summary: Background hold cancellation causing confusion
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Hold requests (show other bugs)
Version: Main
Hardware: All All
: P5 - low major
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on: 23678
Blocks:
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Reported: 2022-08-18 14:31 UTC by Benjamin Daeuber
Modified: 2023-06-17 11:14 UTC (History)
6 users (show)

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Description Benjamin Daeuber 2022-08-18 14:31:48 UTC 
Moving the bulk hold cancellation to background jobs has had the side effect of confusing staff since waitingreserves.pl refreshes with the items still listed. Staff will then try to refresh the page to see if the items were canceled, but that causes Koha to resubmit the background job since waitingreserves.pl?cancelBulk is still in the address bar. 

I'd propose we at minimum do not make it possible to resubmit that job so easily, but possibly to go directly to the results of the enqueued job.
Comment 1 Katrin Fischer 2022-08-21 21:37:33 UTC 
I can see how this would cause confusion and might also be seen as a regression to the previous behaviour :(
Comment 2 Tomás Cohen Arazi (tcohen) 2022-10-14 11:47:35 UTC 
Maybe we could solve it by adding the progress bar, and just refreshing the table after the job finishes?
Comment 3 Katrin Fischer 2022-10-14 19:15:23 UTC 
(In reply to Tomás Cohen Arazi from comment #2)
> Maybe we could solve it by adding the progress bar, and just refreshing the
> table after the job finishes?

Yes, I think that would be great.