Bug 33228 - All charges should be displayed on the patron checkout page
Summary: All charges should be displayed on the patron checkout page
Status: Failed QA
Alias: None
Product: Koha
Classification: Unclassified
Component: Fines and fees (show other bugs)
Version: Main
Hardware: All All
: P5 - low enhancement (vote)
Assignee: Lari Strand
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-14 15:51 UTC by Laura Escamilla
Modified: 2023-10-11 11:46 UTC (History)
2 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:


Attachments
Bug 33228 - Show all charges on the patron details and checkout page (2.60 KB, patch)
2023-09-08 11:23 UTC, Lari Strand
Details | Diff | Splinter Review
Bug 33228 - Show all charges on the patron details and checkout page (3.01 KB, patch)
2023-09-08 12:55 UTC, Lari Strand
Details | Diff | Splinter Review
Bug 33228 - Show all charges on the patron details and checkout page in intranet (3.10 KB, patch)
2023-09-08 13:13 UTC, Lari Strand
Details | Diff | Splinter Review
Bug 33228 - Show all charges on the patron details and checkout page in intranet (3.10 KB, patch)
2023-09-08 13:17 UTC, Lari Strand
Details | Diff | Splinter Review

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Description Laura Escamilla 2023-03-14 15:51:45 UTC
Currently charges are only being displayed on the patron checkout page if they are being used as a restriction. If libraries choose to not restrict patrons because of unpaid fines then the only way they can see the fines is by checking the accounting page. It would be ideal if all unpaid fees could be displayed on the checkout page.
Comment 1 Katrin Fischer 2023-03-14 16:05:35 UTC
The total of fines  already displays in the fines tab directly next to the checkouts on the circulation page. Maybe it could be made more visible instead?
Comment 2 Suzanne 2023-03-18 22:23:09 UTC
Fines related to rentals are not displayed for patrons, unless libraries choose to restrict patrons at the max fine rate. For example, we have a $10 limit for fines and our movies are $1-2 each. If a patron checks out $15 worth of rentals, we don't want them to have to stop and pay when they hit $10, so we are not restricting that, but what we found out is that by doing that, they don't ever see any rental related fees show up at all on the self check and staff weren't even seeing it on the checkout screen. (Some JavaScript has added it as a separate fee, but not to the total fines.) We would very much like to see this fixed.
Comment 3 Katrin Fischer 2023-04-16 11:00:38 UTC
Trying to make sure we have all information needed here:

* Is this about the patron account in staff interface, the patron account in OPAC or the self checkout display (web based/SIP2 based?)


For rentals and staff there is also an old bug here: bug 14803
Comment 4 Lari Strand 2023-09-08 11:23:01 UTC
Created attachment 155404 [details] [review]
Bug 33228 - Show all charges on the patron details and checkout page
Comment 5 Lari Strand 2023-09-08 11:43:36 UTC
Patch is for intranet only and only shows viewed patron's total charges (no possible guarantees accounted for).
Comment 6 Lari Strand 2023-09-08 12:55:03 UTC
Created attachment 155409 [details] [review]
Bug 33228 - Show all charges on the patron details and checkout page
Comment 7 Lari Strand 2023-09-08 13:13:19 UTC
Created attachment 155410 [details] [review]
Bug 33228 - Show all charges on the patron details and checkout page in intranet
Comment 8 Lari Strand 2023-09-08 13:17:44 UTC
Created attachment 155411 [details] [review]
Bug 33228 - Show all charges on the patron details and checkout page in intranet
Comment 9 Laura Escamilla 2023-10-11 11:46:39 UTC
Hi Lari, could you please include a test plan? Thank you!