Bug 33413 - Make staff notices digest-able for OPAC_REG and NEW_SUGGESTION
Summary: Make staff notices digest-able for OPAC_REG and NEW_SUGGESTION
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: Notices (show other bugs)
Version: 22.11
Hardware: All All
: P5 - low enhancement
Assignee: Bugs List
QA Contact: Testopia
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-04-04 21:26 UTC by Catrina Berka
Modified: 2023-05-08 23:13 UTC (History)
3 users (show)

See Also:
Change sponsored?: ---
Patch complexity: ---
Documentation contact:
Documentation submission:
Text to go in the release notes:
Version(s) released in:
Circulation function:


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Description Catrina Berka 2023-04-04 21:26:15 UTC
The EmailPurchaseSuggestions and EmailPatronRegistration system preferences should be configurable to send a daily digest of the purchase suggestions or self-registered patrons for a given library. Especially for larger public libraries or consortia, the number of emails triggered by this system preference could quickly become overwhelming but the appropriate staff may still want to be notified when these actions occur. The corresponding notices are NEW_SUGGESTION and OPAC_REG.
Comment 1 Klas Blomberg 2023-05-08 08:45:43 UTC
+1 to this suggestion.

I will hopefully solve one of our problems.
The same notice is sent to the patron and to the circulation desk - so some staff members only read the mail and never closes suggestions in Koha, leaving us with a lot of unprocessed suggestions.
This problem will be solved if e have a digest noticetxt, where we can give instructions to staff on how to proceed correctly.
Comment 2 Katrin Fischer 2023-05-08 08:50:35 UTC
Hi Klas, it should not be the same notice actually. This is about features that send notice to staff when a new suggestion/self registration is made. So you could already include specific instructions. 

Maybe you also send the mails going out to patrons using the BCC pref?
Comment 3 Klas Blomberg 2023-05-08 08:57:20 UTC
A sorry - I was too fast. 

We don't allow self registrations, so our problem is about NEW_SUGGESTION
Comment 4 Katrin Fischer 2023-05-08 09:12:06 UTC
But this should also only be sent to the staff as well, not to the users. See: EmailPurchaseSuggestions. I just verified that in the source code.