The transport cost matrix does a good job at equalizing hold requests, but can be overwhelming when it comes to implementing or updating. What if, under each library in branches.pl, there were a "Smart holds" section, that asked for certain criteria, in which Koha could determine the best selection for holds. This smart setting could be turned on or off for the entire system, but if turned on, it would utilize information from this section under each branch. Information that could be entered and evaluated could be things like: Which days are you open. Which days do you have courier pickup? How often does courier pickup on each of those days? How far are you from each of the other branches. How many courier exchanges are made between you and each branch? Koha could then evaluate this information and determine which location would be the best (fastest) branch to request from.