Bug 36865 - Display library email on OPAC Libraries page
Summary: Display library email on OPAC Libraries page
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: OPAC (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement
Assignee: Owen Leonard
QA Contact: Testopia
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Keywords:
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Blocks:
 
Reported: 2024-05-15 12:40 UTC by Aude Charillon
Modified: 2024-07-15 12:49 UTC (History)
1 user (show)

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Description Aude Charillon 2024-05-15 12:40:53 UTC
The OPAC Libraries page (opac-library.pl) displays some information from Administration > Libraries. This information includes the library address, phone number and fax (!) but not the email address. Many library services now prefer to be contacted via email, so it would be useful to display an email field.
Comment 1 Aude Charillon 2024-05-15 12:44:29 UTC
The Email field in Administration > Libraries is used to send emails from Koha. Some libraries use specific configuration for this, which means their "real" email address is not the one found in the Email field. In this case, another field specifically for the email address to be displayed on the OPAC will perhaps be needed.
Comment 2 Katrin Fischer 2024-05-15 12:47:55 UTC
We discussed that when the page was added but didn't come up with a great solution. Picking the right email would not be too hard as we could use the "outbound email" method we use to pick the right one when sending notices, but the other problem discussed was if the email should be made unreadable to bots in a way to prevent spamming.

I know some websites are switching back to contact forms back here because of that. Maybe that could be another idea?
Comment 3 kch-tr.lhl-consortium@nhs.net 2024-07-15 12:49:24 UTC
(In reply to Katrin Fischer from comment #2)
> We discussed that when the page was added but didn't come up with a great
> solution. Picking the right email would not be too hard as we could use the
> "outbound email" method we use to pick the right one when sending notices,
> but the other problem discussed was if the email should be made unreadable
> to bots in a way to prevent spamming.
> 
> I know some websites are switching back to contact forms back here because
> of that. Maybe that could be another idea?

The display of email on the OPAC libraries page (opac-library.pl) is something that we'd definitely want to see. 

I'm not familiar with how contact forms work, but I'd just want to flag that for us most of our users use NHSmail, which has very tight restrictions on email spoofing as well as strict junk mail filtering, so we'd prefer something that allowed the user to either see the email address or, if hyperlinked, then which would launch and allow users to compile and send email via their email client, if that makes sense.