Bug 38792 - Move "My virtual card" tab and maybe re-label it
Summary: Move "My virtual card" tab and maybe re-label it
Status: NEW
Alias: None
Product: Koha
Classification: Unclassified
Component: OPAC (show other bugs)
Version: unspecified
Hardware: All All
: P5 - low enhancement
Assignee: Owen Leonard
QA Contact: Testopia
URL:
Keywords:
Depends on: 26777
Blocks:
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Reported: 2024-12-27 20:40 UTC by Katrin Fischer
Modified: 2025-02-18 13:37 UTC (History)
6 users (show)

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Description Katrin Fischer 2024-12-27 20:40:02 UTC
When pushing bug 26777 I had made these notes on the bug:

> 1) Naming and positioning
> 
> This is a question: You named the tab "My virtual card", but that appears
> very general. What about we named it "Library card" or "Virtual library
> card" instead? 
> Tbh I struggle a bit with the 'virtual and the "my" that we once had removed
> from all the other tabs.
> 
> Also, right now the tab appears last in the patron's account, should we move
> it to be first or second?

I believe they still apply and we should at least move the feature more to the top of the tabs.
Comment 1 Aude Charillon 2025-02-14 15:02:25 UTC
I was surprised when playing with the new feature that the tab was called "MY virtual card". I agree this doesn't fit with the other tabs that do not use "my" anymore.

I think it's obvious the card is virtual. My preference would be for the tab to be renamed "Library card".

I also agree it would make more sense to have that tab further up in the tab list, either right after the Summary or right after Personal details.
Comment 2 Katrin Fischer 2025-02-14 16:19:04 UTC
Thanks Aude!
Comment 3 Roman Dolny 2025-02-14 16:45:58 UTC
Virtual card is very useful and IMO should be renamed to "Library card".

I think the tab should be last on the list - because of the way the user uses it on the cell phone (which is primary purpose of "Library card").
When the user logs in on the mobile device at the lending room (needs the barcode/QR there), sees his/her account (orders, rentals) first, and only below it the list of tabs. It is more convenient to scroll to the end of the screen (one fast scroll) and click on the last card, rather than looking for that tab in the middle of the list, scrolling slowly through the screen.
Comment 4 Katrin Fischer 2025-02-14 17:07:36 UTC
What about making it first?
Comment 5 Roman Dolny 2025-02-15 11:06:21 UTC
(In reply to Katrin Fischer from comment #4)
> What about making it first?

Doesn't seem right to me because of desktop users.
Comment 6 David Cook 2025-02-16 23:21:12 UTC
(In reply to Roman Dolny from comment #5)
> (In reply to Katrin Fischer from comment #4)
> > What about making it first?
> 
> Doesn't seem right to me because of desktop users.

A while ago, I implemented this same functionality using a Koha plugin. What I do is render "Your barcode" beneath "Your summary" and have a little "barcode" icon next to the person icon next to "Welcome, X Person".

We used to use a tab on the opac-user.pl navigation but we found it unnecessary when we added it to those 2 other places instead. (Basically, we were looking to reduce "friction", so that users could make as few interactions as possible in order to get their barcode up for a self-checkout.)

We still render them on a desktop, and I don't think there have been any complaints, but a person could hide them using CSS and/or Javascript.
Comment 7 Jake Deery 2025-02-18 13:37:18 UTC
My pennies worth: I think the labelling is inconsistent and the positioning is wrong. I can't really say what I think the label should be – Library Card perhaps? All I know for sure is that I feel the “my” should be gone.

As for the positioning, this much is a lot easier for me: I don't like it, and feel that it should be near the top. There should be more places to access it (one in the account dropdown, perhaps, and one in the Summary page), and it should sit directly under Summary in the list, in my view.

If you look at the screenshot below (taken on iPhone 13), when scrolled 100% to the bottom, the whole list can be seen. A change does not impact mobile users.

https://i.imgur.com/VB4bzVe.png 

If you look at the screenshot below (taken on a 1024×768 display), the my virtual card button is obscured. If a sysadmin has taken the effort of enabling this syspref, they likely see this feature as quite important.

https://i.imgur.com/RkhuiTj.png

Hope my opinions help.
Jake